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Terms and Conditions

Before using, henceforth “our website”, please read the Terms and Conditions below.


The Terms of Use (in conjunction with all the documents referenced within) informs the Terms of Use which apply for all users of our website . ‘Use’ refers to browsing, accessing and purchasing items from our website.


By using our website, you confirm you acknowledge, accept and agree to comply with our Terms of Use. Please do not hesitate to print for future reference. We hold the right to change these Terms and Conditions at any time. All changes will be reflected in this page. Please ensure you remain up to date with our Terms and Conditions as they are binding on you and your use of our website.


If you do not agree to the terms laid out therein, you must not use our website.


We hold the right to change these Terms and Conditions at any time. All changes will be reflected in this page. 

The following terms apply to your use of our site:

Changes to our website

We strive to keep the site up to date with the latest information however cannot guarantee a complete absence of errors.


Accessing our website

Access and browsing of our website is free to all users. We withhold the right to suspend, change, amend and remove any aspect of our website at any time.


You are responsible for ensuring you are able to have access to our website, including monitoring the applicable internet connection for example.


The terms laid out herein are also applicable to all persons accessing our website through your own connection. In this case, you should ensure they are cognisant of these Terms of Use. 


Intellectual Property Rights

We own all the intellectual property rights in our site and the products within and the published material. 

While you may direct others to our website, you must not modify the paper or digital copies of any materials printed, downloaded or book marked materials. You should not use any photographs, product information, images, videos, audio or graphics separately from any accompanying information or text.


Our status as creators and authors of all content held and demonstrated within our website must always be acknowledged. This remains the same for any guests who are involved with the production of any of the media on the website. These will be clearly marked. 


No part of this website can be used commercially without expressed and written consent and/or license from Mona Marnell.


If you breach these terms of use, your right to use our website will be immediately revoked. Any media or article printed, downloaded or changed that breaches our Terms of Use will be immediately destroyed, as should all copies.

Viruses and Bugs

We hold no responsibility for any malicious computer viruses or bugs that you may pick up from using our website.  We cannot guarantee that our website is free of viruses and/or bugs.


By using our website you agree that you hold sole responsibility for ensuring your computer and software has adequate virus and malware protection.


You must not intentionally introduce any sort of harmful technology, software or material to our website, such as trojans, worms, viruses etc. Nor must you attack our website via any DoS (Denial-of-Service) or dDoS (Distributed Denial-of-Service).

You must not attempt to gain unauthorised access to our website, our website server or any other piece of website, software or database connected to our website.

By breaching these terms, you commit a criminal offense under the Computer Misuse Act 1990. Any breaches will be reported to the relevant law enforcement and we will cooperate fully with those authorities as far as possible.


Linking to Our Website

You may link to our website, provided it is done in a legal and fair way. It should not damage our reputation nor take advantages of our services or information. 

You must not post misleading links that suggest affiliation, endorsement, approval or support where none exists. You will be contacted and instructed to remove and the necessary requisite steps taken.

You must not post our links on a website that you are not the owner of in some capacity.


We withhold the right to revoke any link sharing capabilities at any time.

Third Party and other external Links

We hold no responsibility for the contents of any links that take you away from our website. We have no responsibility over these sites nor their contents. We assume no responsibility for external websites’ contents linked on or to our site. These links should not be interpreted as an endorsement by us. We will not be liable for any loss or damage that may arise from your choice to use them.


No reliance information

All content and information presented on our website is for general information only and does not constitute any advice or recommendation. It remains your responsibility to seek appropriate guidance or council before taking any action on the basis of our website’s contents.


We make no guarantees, warranties nor representations that our website’s content is completely accurate or up-to-date.


Limitation of our liability

Nothing in these Terms and Conditions excludes or limits our liability for death or personal injury arising from any negligence, fraud or fraudulent misrepresentation or any liability that cannot be excluded or limited by English law.


We exclude all conditions ,warranties, representations or other terms which may apply to our website or its content, to the extent permitted by law. 

Applicable Law

For consumers

These terms of use, its subject matter, content and formation are governed by English law. By using our website you and we both agree that exclusive jurisdiction is held by the Courts of England and Wales.


For Businesses

These terms of use, its subject matter, content and formation and any non-contractual disputes or claims, are governed by English law. By using our website you and we both agree that exclusive jurisdiction is held by the Courts of England and Wales.

Returns and Exchanges


We hope you are content with your purchase from Mona Marnell Glass. 


If the piece has been damaged, please contact Mona within 7 days of the purchase and return the item within 14 days to receive a replacement.


Unfortunately, due to the immensely personal nature of Commissions Mona Marnell Glass is unable to offer refunds or exchanges.

Contact Us

If you have any questions to the information pertaining to any aspect of the Terms of Use, please email Mona at monamarnell(at) or phone Mona on (+44) 7521 199558.

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